READY TO SHIP: If your size is available as READY TO SHIP, choose that option and your items will leave our warehouse within 1-2 business days.
MADE TO ORDER: If the item you want is not available in your size as a READY TO SHIP item, then select MADE TO ORDER. Because bears don’t have thumbs or know how to make clothing, it takes about 5-10 business days (that's Monday-Friday not including holidays) before your items will leave our warehouse.
SHIPPING NOTE: If some of the items in your order are READY TO SHIP and some are MADE TO ORDER, you may receive multiple shipments. This is completely normal.
TWO RETURN OPTIONS: Items purchased directly from our website and still in new condition may be returned within 30 days from when you receive them for a full refund. Customers have the option of free return shipping in exchange for store credit OR cash back (original payment method) with a return shipping fee. Click here to learn more about refunds and exchanges.